ltem description from the seller
Attack Shark X3 Lightweight Tri-Mode Mouse
Connection method: 2.4G wireless + Bluetooth 5.2 + TYPE-C wired
Packing: 80 pieces/carton
Outer box dimensions: 55*47*43CM
Gross weight: 18.15KG
Net weight: 17.2KG
Mouse dimensions: 118.5*61*39.7mm
Box dimensions: 17*12*5.5CM
Mouse weight: 49G+3G
Weight with box: 186G
X3 English Details
1. If the product has a quality issue that is not caused by human damage, the buyer can accumulate the defective items until a certain quantity is reached, and then return them all at once for replacement. The replaced products can also be sent back together with the ordered goods during the next order.
2. Please send us the product that needs to be repaired, and kindly provide the correct and detailed contact person's name, address, phone number, and a description of the product's issue. We will return the product to you at the address you provided.
3. We are not responsible for the return shipping costs for product repairs; the customer is responsible for these costs.
Exchange issue:
1. Different products have their own warranty periods, which are generally 3 months.If quality issues arise during the warranty period and the damage is not caused by human error, a replacement can be provided depending on the degree of damage to the product's exterior.The warranty period is indicated on the label
The validity period on the product's warranty label shall prevail. Note: During the warranty period, please keep the warranty label clear, intact, and free from any human-caused damage.
2. For products that are not selling well and require return or exchange, the prerequisite for return or exchange is that the goods must remain intact and undamaged, with no signs of damage or wear. Customers must contact our staff for resolution within 15 days of receiving the goods. Products that do not have quality issues after the specified period cannot be returned or exchanged.
3. Damage caused by human error or damaged packaging is not eligible for return or exchange; special circumstances may be negotiable.
4. If the buyer encounters any issues upon receiving the product, such as incorrect product model or missing accessories, they need to contact us within 24 hours of signing for the delivery
For products with available sizes, we will attach an accurate size chart for you to choose and purchase.
The following product details are some explanations of the product situation, which can solve some of your questions and enhance your shopping experience.
Due to different shipping batches, there may be slight differences in the outer packaging of certain products. We will provide users with aesthetically pleasing and high-quality outer packaging without affecting product quality.
If the specification description does not specify, the quantity of goods in the specification is 1 piece.
If the SKU image does not match the product specification description, Please contact customer service promptly and request shipment of the specifications you need.
[Product Testing]: Before shipping and packaging, our company will also test each item to ensure that you receive the product without any problems.
If you have any questions, please contact customer service as soon as possible to express your needs. We will reply to your question as soon as possible to ensure that the issue is resolved and avoid any unpleasant incidents.
Thank you for choosing our product!!!